Policy
Privacy Policy
We collect only the information needed to provide hosting, domain, email, Workspace, design, billing, and support services.
Last updated: May 9, 2026
Information We Collect
Hosxie may collect account details, billing information, domain registration details, support messages, service usage data, and technical logs needed to operate and secure our services.
How We Use Information
We use information to create and manage accounts, process orders, register domains, provide support, prevent abuse, secure our systems, send service notices, and improve our products.
Domain and Third-Party Services
Some services require sharing information with registries, registrars, payment processors, WHMCS, Google Workspace, SSL providers, or infrastructure providers. We share only what is reasonably required for the service.
Security
We use reasonable technical and administrative safeguards to protect customer data. No online system is perfect, so customers must also keep passwords, email accounts, and client area access secure.
Cookies and Logs
Our website and client portal may use cookies, analytics, access logs, and security logs to keep sessions working, detect abuse, and understand site performance.
Data Retention
We retain information for as long as needed to provide services, meet legal or accounting obligations, resolve disputes, and maintain security records.
Your Choices
You can request updates to your account information or contact Hosxie about privacy questions through the client portal.